
POLICY AND ADVOCACY
- Briefing papers for policy-makers and practitioners in health, social and public policy
- Engaging & consulting with key stakeholders
- Researching policy, drafting practice briefings, strategic and operational plans
- Analyzing best practice to meet strategic aims
- Reviewing content for dissemination
- Sensitive to the cultural ethos of each client
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- Research and analysis of best practice
- Focus on developing professional practice

Information consultant with focus on information, libraries, cultural heritage and social policy
Clients from different sectors and industries
- national and local government
- research institutes and archives
- academic libraries
- not for profits/third sector/charities
- libraries and cultural heritage
INFORMATION SERVICES
- Strategic thinking and planning
- Experience as information professional, manager and consultant
- developing and delivering services
- analysis of clients' infrmation needs
- development of policies, best practice and procedures
- designing new services
- planning and implementation of of operational change
- analysis and research of services and user needs
- benchmarking best practice to conform to industry standards
RRESEARCH
- providing policy and practice briefings for policy-makers and practitioners
- monitoring trends in health, social and public policy
- engaging & consulting with stakeholders at national and international level
- advising on submission of research proposals


POLICY - ADVOCACY - HORIZON SCANNING
- Grey Literature and Information Policy
- Presenter and affiliate, Greynet International,NL
HEALTH POLICY AND PATIENT ADVOCACY
- Lay Advisor to Royal College of Ophthalmologists (RCOPHTH), UK
- Lay Examiner, Communications Module (Consultant Final Examination).
- All Party Disablement Group: research, evidence and policy papers
TRAINING AND EDUCATION
- Joint Council for GCSE: policy guidelines students with disabilities.
- Guidance on policy and practice for faculty and students with disabilities in further, higher and adult education
INFORMATION AUDIT
The information cycle in policy development: a model for good practice : Audit Toolkit
- identifies, maps and optimizes the flow of information within an organization

Evaluating and understanding processes
- research at ‘service-desk level’
- analyzing information needs of users and staff teams
- who is using and sharing which data?
- supporting strategic development
PERFORMANCE INDiCATORS
- reporting processes and Key Performance Indicators (KPIs)
- public library research: analysis of best practice
Outcome-focused:
- applying Toolkit in central and local government, not-for-profit and Third sector organizations
- Performance indicators framework
- reporting processes and KPIs (Key performance Indicators
- public library research
STRATEGIC THINKING AND PLANNING:
- experience as practitioner and manager
- developing and delivering information services
- analysis of clients' and organization needs
- development of policies, practice and procedures
- designing new services and organizational change
- analysis and research of serviced and user needs
- benchmarking and standards: best practice
research and ANALYSIS
- reviewing information and communications content
- reviewing websites, information for patients, users and general (lay) public
- conducting interviews and focus groups in research projects
- analyzing qualitative data
- Information policy
- Public libraries in the information society
- social inclusion
- digital economy
- impact of public library in inner city area


INFORMATION CONSULTANCY
- Aslib/IMI
- InfoResponse Associates
- British Library Consultancy
- Centre for Public Libraries in the Information Society
- British Library Research & Development
- Solon Consultants
CLIENTS INCLUDING
- Department of Culture Media and Sport (DCMS)
- British Library Consultancy
- Swedish Public Libraries Directorate
INFORMATION SERVICES PLANNING
- SKILL: National Bureau for Students with Disabilities,UK
- World ORT Union (NGO Training and Development
- British Library Research & Development
- School of Oriental and African Studies (SOAS): (academic library)
- Jews’ College/LSJS Library (research institute)
Hebraica and Judaica
Retrospective bibliographic conversion
- from card index to computer catalog
- making library data accessible globally to scholars and researchers
- sharing bibliographic data and collections
project management
- marketing, procuring and leading consultancy teams
- analysis, review and preparation of action plans
- planning, scoping and designing projects
- preparing budgets and resources
- reporting on progress, risks and constraints
- leading dispersed, multi-disciplinary, multi-cultural global teams
- developing creative, innovative solutions to resolve project issues


Review of Public Library Service (England and Wales), funded by Department of Culture Media and Sport, DCMS)
- successfully led dispersed academic research team
- coordinated quantitative and qualitative research
- drafted and co-ordinated publication of Final Report for central Gvernment
RESHET: Retrospective Cataloguing in Hebraica/Judaica
(SOAS/LSJS): (Higher Education Funding Council/RSLP)-funded
Service prioritization:
- balancing ongoing service demands with resource availability
- managing staff skills, budget, project and resource constraints
Vendor contract negotiation:
- ITT for computerization of academic library system
- outsourcing retrospective conversion: seven academic libraries in consortium
- quality control of bibliographic data to meet international standards