
strategic thinking and planning
focusing on information, libraries, cultural heritage and social policy
POLICY AND ADVOCACY
- Briefing papers for policy-makers and practitioners in health and public policy
- Engaging & consulting with key stakeholders
- Researching policy, drafting practice briefings
- Analyzing best practice to meet strategic and operational plans
- Sensitive to the cultural ethos of each client
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- Research and analysis of best practice
- Focus on developing professional practice

sector and industry experience:
- national and local government
- research institutes and archives
- academic libraries
- not for profits/third sector/charities
- libraries and cultural heritage
INFORMATION SERVICES
- developing and delivering services
- analysis of user information needs
- development of policies & procedures
- research and design of new services
- planning and implementation of operational change
- benchmarking best practice
RRESEARCH
- providing policy and practice briefings for policy-makers and practitioners
- monitoring trends in health, social and public policy
- engaging & consulting with stakeholders at national and international level
- advising on submission of research proposals


POLICY - ADVOCACY - HORIZON SCANNING
- Grey Literature and Information Policy
- Presenter and affiliate, Greynet International, NL
HEALTH POLICY AND PATIENT ADVOCACY
- Lay Advisor to Royal College of Ophthalmologists (RCOPHTH), UK
- Lay Examiner, Communications Module (Consultant Final Examination).
- All Party Disablement Group: research, evidence and policy papers
TRAINING AND EDUCATION
- Joint Council for GCSE: policy guidelines students with disabilities.
- Guidance on policy and practice for faculty and students with disabilities in further, higher and adult education
The information cycle in policy development: a model for good practice: an Audit Toolkit to identify, map and optimize how information flows and is shared within an organization

Evaluating and understanding processes
- research at ‘service-desk level’
- analyzing information needs of users and staff teams
- who is using and sharing which data?
- supporting strategic development
Outcome-focused:
- applying
Toolkit
in central and local government, not-for-profit and Third sector organizations
- Performance indicators framework
- reporting processes and KPIs (Key performance Indicators
- public library research
STRATEGIC THINKING AND PLANNING:
- developing and delivering information services
- development of policies, practice and procedures
- designing new services and organizational change
- analysis and research of services and user needs
- benchmarking: best practice

research and ANALYSIS
- reviewing information and communications content
- reviewing websites, information for patients and general public
- conducting interviews and focus groups
- analyzing qualitative data
- Information policy
- Public libraries in the information society
- social inclusion in digital economy

INFORMATION CONSULTANCY
- Centre for Public Libraries in the Information Society
- British Library Research & Development
- British Library Consultancy
- Department of Culture Media and Sport (DCMS)
- British Library Consultancy
- Aslib Consultancy
- Swedish Public Libraries Directorate
developing INFORMATION SERVICES
- SKILL: National Bureau for Students with Disabilities,UK
- World ORT Union (NGO Training and Development
- British Library Research & Development
- School of Oriental and African Studies (SOAS)
- Jews’ College/LSJS Library
Hebraica and Judaica
Retrospective bibliographic conversion
- from card index to computer catalog
- ensuring collections and library data made accessible to global research community
project management
- marketing, procuring and leading consultancy teams
- preparation, analysis & review of plans and budgets
- planning, scoping and designing projects.
- reporting on risks and constraints
- leading dispersed, multi-disciplinary, multi-cultural global teams
- developing creative, innovative solutions to resolve project issues


Review of Public Library Service (England and Wales), Department of Culture Media and Sport, DCMS)
- coordinated quantitative and qualitative research and Final Report for central Government
RESHET: Retrospective Cataloguing in Hebraica/Judaica (SOAS/LSJS)
- balancing service demands, staff skills, budget, project goals with resource constraints
- Vendor contract negotiation: ITT for computerization of academic library system
- retrospective conversion: seven academic libraries in consortium
- quality control to international cataloging standards